Insurance claim services
FCA Regulated • No Win No Fee • We Work for You

Expert Insurance Claim Support for Policyholders in the UK

We represent you, not the insurance company. Specialist support for homeowners, landlords, and businesses across the UK.

We are FCA-regulated loss assessors helping homeowners, landlords, and businesses secure fair and full insurance settlements — without stress.

What we do

We act for you  – the homeowners, business owners, and landlords – notthe insurance companies.

With experienced claim professionals on your side, we guide you through every stage of the insurance process - so you stay in control, get back into your property faster, and secure the full settlement you deserve.

What claims do we handle?

We provide specialist support across residential, commercial, and landlord insurance claims.

Fire Damage Claims

Fire Damage Claims

Expert support for fire and smoke damage claims. We ensure every aspect of the restoration, from structural repairs to smoke decontamination, is fully covered by your insurer.

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Flood & Water Damage

Flood & Water Damage

Comprehensive management of claims for burst pipes, leaks, and major flooding events. We ensure proper drying and sanitisation to prevent long-term structural issues.

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Theft & Vandalism

Theft & Vandalism

Helping you recover losses from burglary, break-ins, or malicious damage. We compile detailed inventories and negotiate settlements for stolen goods and property repairs.

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Storm & Weather Damage

Storm & Weather Damage

Assistance with claims for roof damage, fallen trees, and other weather-related impacts. We ensure your property is weatherproofed and fully repaired to high standards.

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Impact Damage

Impact Damage

Claims support for vehicle collisions or falling objects hitting your property. We handle the complex structural assessments required for impact damage.

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Subsidence Claims

Subsidence Claims

Specialist handling of complex subsidence cases involving cracking and foundation movement. We work with geotechnical engineers to prove coverage and secure extensive repairs.

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Business Interruption

Business Interruption

Crucial support for commercial claims where trading is affected. We calculate accurate loss of gross profit to ensure your business survives the disruption.

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Commercial Property Claims

Commercial Property Claims

End-to-end claim management for landlords, offices, retail, and industrial units. We minimise downtime and maximise your settlement.

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Professional claims consultation meeting
Why Us?

Why should policyholders choose us?

We represent you

Loss assessors work for policyholders — not insurance companies.

Maximise your settlement

We handle evidence, negotiation, and insurer correspondence.

No Win No Fee

You only pay if your claim is successful.

FCA Regulated & Experienced

Clear process, compliant advice, real accountability.

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you're entitled to.

24/7 Support

02070606270

Background
How We Work

Our Proven 4-Step Claims Process

We follow a simple, effective process that sees you through the complex insurance claims journey from start to finish.

1

Initial Assessment

We conduct a thorough on-site survey to document all damages and secure the premises.

2

Claim Submission

Our team prepares a detailed schedule of loss and formally submits your claim to the insurer.

3

Negotiation

We meet with loss adjusters on your behalf to argue for the maximum entitlement under your policy.

4

Restoration

Once settled, we coordinate high-quality repairs with trusted contractors to restore your property.

We've helped hundreds of people get back on their feet

Our success stories

We provide expert support to help you navigate complex insurance claims. Read how we've helped our clients secure fair settlements and peace of mind during stressful times.

Had a bathroom leak in February 2021, after failing my insurance claim, I was referred to Insurance Claim Help. From the offset, They were consistent & precise with the support he gave me. They were very understanding and knew exactly what was needed. The outcome was 100% positive & received a full payout from the insurance company.

Theresa
Homeowner
Theresa

In August 2021, we experienced a burst water connection in the loft conversation causing major water damage. Insurance Claim Help took control of the situation, gathered reputable quotations and set up face-to-face meetings with my insurance company on site. They were a real god send, and I couldn’t recommend Them highly enough.

Trev & Sara
Homeowners
Trev & Sara

I work in property and regularly deal with buildings where insurance claims form part of the picture. Insurance Claim Help have a clear understanding of how insurers operate in practice, not just in theory, and they are able to navigate that process with a level of persistence and technical awareness that many people struggle to maintain.

Aaron
Property Professional
Aaron

When I was dealing with a leak in my home and navigating the stress of a home insurance claim, I honestly felt overwhelmed. Having them represent me made all the difference.They were professional, knowledgeable and completely reassuring, taking the pressure off me throughout the process.

Kiranjeet
Homeowner
Kiranjeet

I've had to rely on ICH expertise on two occasions now, and both times They have successfully secured better outcomes than the insurers initially offered. If you find yourself in the unfortunate position of needing to make a claim, I highly recommend Adam and his team. You'll be in safe hands.

Idris & Laimute
Repeat Clients
Idris & Laimute

They helped me with a stressful situation involving a leak from my flat. By reviewing my lease and insurance documents,They informed me that I did have the right to use the insurance and then handled all communication to get the claim through. They were wonderful to deal with and took a lot of stress out of the situation.

Lisa
Leaseholder
Lisa

My parents' house had a water leak causing significant damage. They took over and relieved us completely of the stress and time involved. They negotiated a settlement that exceeded our realistic expectations; without Them we would have struggled to even achieve a fair outcome.There insight and understanding is very thorough.

Ashok
Homeowner
Ashok

Had a bathroom leak in February 2021, after failing my insurance claim, I was referred to Insurance Claim Help. From the offset, They were consistent & precise with the support he gave me. They were very understanding and knew exactly what was needed. The outcome was 100% positive & received a full payout from the insurance company.

Theresa
Homeowner
Theresa

In August 2021, we experienced a burst water connection in the loft conversation causing major water damage. Insurance Claim Help took control of the situation, gathered reputable quotations and set up face-to-face meetings with my insurance company on site. They were a real god send, and I couldn’t recommend Them highly enough.

Trev & Sara
Homeowners
Trev & Sara

I work in property and regularly deal with buildings where insurance claims form part of the picture. Insurance Claim Help have a clear understanding of how insurers operate in practice, not just in theory, and they are able to navigate that process with a level of persistence and technical awareness that many people struggle to maintain.

Aaron
Property Professional
Aaron

When I was dealing with a leak in my home and navigating the stress of a home insurance claim, I honestly felt overwhelmed. Having them represent me made all the difference.They were professional, knowledgeable and completely reassuring, taking the pressure off me throughout the process.

Kiranjeet
Homeowner
Kiranjeet

I've had to rely on ICH expertise on two occasions now, and both times They have successfully secured better outcomes than the insurers initially offered. If you find yourself in the unfortunate position of needing to make a claim, I highly recommend Adam and his team. You'll be in safe hands.

Idris & Laimute
Repeat Clients
Idris & Laimute

They helped me with a stressful situation involving a leak from my flat. By reviewing my lease and insurance documents,They informed me that I did have the right to use the insurance and then handled all communication to get the claim through. They were wonderful to deal with and took a lot of stress out of the situation.

Lisa
Leaseholder
Lisa

My parents' house had a water leak causing significant damage. They took over and relieved us completely of the stress and time involved. They negotiated a settlement that exceeded our realistic expectations; without Them we would have struggled to even achieve a fair outcome.There insight and understanding is very thorough.

Ashok
Homeowner
Ashok

Had a bathroom leak in February 2021, after failing my insurance claim, I was referred to Insurance Claim Help. From the offset, They were consistent & precise with the support he gave me. They were very understanding and knew exactly what was needed. The outcome was 100% positive & received a full payout from the insurance company.

Theresa
Homeowner
Theresa

In August 2021, we experienced a burst water connection in the loft conversation causing major water damage. Insurance Claim Help took control of the situation, gathered reputable quotations and set up face-to-face meetings with my insurance company on site. They were a real god send, and I couldn’t recommend Them highly enough.

Trev & Sara
Homeowners
Trev & Sara

I work in property and regularly deal with buildings where insurance claims form part of the picture. Insurance Claim Help have a clear understanding of how insurers operate in practice, not just in theory, and they are able to navigate that process with a level of persistence and technical awareness that many people struggle to maintain.

Aaron
Property Professional
Aaron

When I was dealing with a leak in my home and navigating the stress of a home insurance claim, I honestly felt overwhelmed. Having them represent me made all the difference.They were professional, knowledgeable and completely reassuring, taking the pressure off me throughout the process.

Kiranjeet
Homeowner
Kiranjeet

I've had to rely on ICH expertise on two occasions now, and both times They have successfully secured better outcomes than the insurers initially offered. If you find yourself in the unfortunate position of needing to make a claim, I highly recommend Adam and his team. You'll be in safe hands.

Idris & Laimute
Repeat Clients
Idris & Laimute

They helped me with a stressful situation involving a leak from my flat. By reviewing my lease and insurance documents,They informed me that I did have the right to use the insurance and then handled all communication to get the claim through. They were wonderful to deal with and took a lot of stress out of the situation.

Lisa
Leaseholder
Lisa

My parents' house had a water leak causing significant damage. They took over and relieved us completely of the stress and time involved. They negotiated a settlement that exceeded our realistic expectations; without Them we would have struggled to even achieve a fair outcome.There insight and understanding is very thorough.

Ashok
Homeowner
Ashok

Had a bathroom leak in February 2021, after failing my insurance claim, I was referred to Insurance Claim Help. From the offset, They were consistent & precise with the support he gave me. They were very understanding and knew exactly what was needed. The outcome was 100% positive & received a full payout from the insurance company.

Theresa
Homeowner
Theresa

In August 2021, we experienced a burst water connection in the loft conversation causing major water damage. Insurance Claim Help took control of the situation, gathered reputable quotations and set up face-to-face meetings with my insurance company on site. They were a real god send, and I couldn’t recommend Them highly enough.

Trev & Sara
Homeowners
Trev & Sara

I work in property and regularly deal with buildings where insurance claims form part of the picture. Insurance Claim Help have a clear understanding of how insurers operate in practice, not just in theory, and they are able to navigate that process with a level of persistence and technical awareness that many people struggle to maintain.

Aaron
Property Professional
Aaron

When I was dealing with a leak in my home and navigating the stress of a home insurance claim, I honestly felt overwhelmed. Having them represent me made all the difference.They were professional, knowledgeable and completely reassuring, taking the pressure off me throughout the process.

Kiranjeet
Homeowner
Kiranjeet

I've had to rely on ICH expertise on two occasions now, and both times They have successfully secured better outcomes than the insurers initially offered. If you find yourself in the unfortunate position of needing to make a claim, I highly recommend Adam and his team. You'll be in safe hands.

Idris & Laimute
Repeat Clients
Idris & Laimute

They helped me with a stressful situation involving a leak from my flat. By reviewing my lease and insurance documents,They informed me that I did have the right to use the insurance and then handled all communication to get the claim through. They were wonderful to deal with and took a lot of stress out of the situation.

Lisa
Leaseholder
Lisa

My parents' house had a water leak causing significant damage. They took over and relieved us completely of the stress and time involved. They negotiated a settlement that exceeded our realistic expectations; without Them we would have struggled to even achieve a fair outcome.There insight and understanding is very thorough.

Ashok
Homeowner
Ashok
Not Sure Where to Start?

Insurance claims can be complex, slow, and stressful — especially when insurers delay or dispute payments. Our role is to protect your interests and guide you through the process.

Frequently asked questions

We understand that dealing with insurance can be overwhelming. If you don't find your answer here, our team is ready to help you with expert advice.

Still need help?

Our dedicated support team is available 24/7 for emergency claim advice.

No. We act solely for policyholders, ensuring your interests are protected throughout the claims process.

We handle residential and commercial property claims including fire, flood, storm, subsidence, theft, and accidental damage.

Ideally as soon as a claim arises. Early involvement helps avoid under-settlement and delays.

We operate on a No Win No Fee basis, meaning you only pay if your claim is successfully settled.

No. In most cases, professional claim handling speeds up the process by reducing disputes and errors.

Yes. We manage all insurer correspondence, evidence presentation, and settlement negotiations on your behalf.

Yes. We are FCA regulated, ensuring compliance, transparency, and consumer protection.

Yes. We can step in at any stage, including stalled, disputed, or underpaid claims.

Your policy documents, claim details, and any correspondence already received from the insurer.

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