Restoring a Fire Damaged Victorian Home in London
The Client
Residential Homeowner
The Outcome
£145,000 Settlement Secured
Case Overview
How we helped a family secure a full settlement after a devastating kitchen fire that affected the entire property structure.
The Challenge
The residents of this Victorian property faced significant structural damage following a kitchen fire. The initial insurance offer was insufficient to cover the specialized restoration required for heritage features. Our team stepped in to provide a detailed survey, resulting in a 40% increase in the final settlement.
Our Approach
Our structural specialists and loss assessors conducted a comprehensive site investigation to document all visible and latent damage. We then cross-referenced these findings with the client's insurance policy to identify often-overlooked coverage clauses that applied to their specific situation.
Final Results
By acting as a buffer between the policyholder and the insurer's loss adjuster, we ensured that the technical evidence was presented clearly and formidably. This led to a full and fair settlement that completely covered the restoration costs.
The Outcome
Following our intervention, the client received the full funding necessary to appoint their preferred contractors. The property was restored to its original condition (or better) without any out-of-pocket expenses beyond their standard policy excess.
