Frequently Asked Questions

Find answers to common questions about insurance claims, our process, and how we can help you secure a fair settlement.

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No. We act solely for policyholders, ensuring your interests are protected throughout the claims process.

We handle residential and commercial property claims including fire, flood, storm, subsidence, theft, and accidental damage.

Ideally as soon as a claim arises. Early involvement helps avoid under-settlement and delays.

We operate on a No Win No Fee basis, meaning you only pay if your claim is successfully settled.

No. In most cases, professional claim handling speeds up the process by reducing disputes and errors.

Yes. We manage all insurer correspondence, evidence presentation, and settlement negotiations on your behalf.

Yes. We are FCA regulated, ensuring compliance, transparency, and consumer protection.

Yes. We can step in at any stage, including stalled, disputed, or underpaid claims.

Your policy documents, claim details, and any correspondence already received from the insurer.